Last Updated: January 2024
Introduction
pseudballo is committed to protecting the privacy and personal data of all individuals, including those located in the European Union (EU) and European Economic Area (EEA). This page outlines how we comply with the General Data Protection Regulation (GDPR) and your rights under this regulation.
Our Role Under GDPR
When we collect and process your personal data, we act as the "data controller" under GDPR. This means we determine the purposes and means of processing your personal data and are responsible for ensuring that processing is conducted lawfully.
Legal Basis for Processing
Under GDPR, we must have a valid legal basis for processing your personal data. We rely on the following legal bases:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
- Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and interests.
Your Rights Under GDPR
If you are located in the EU or EEA, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge, though we may charge a reasonable fee for repetitive or manifestly unfounded requests.
Right to Rectification
You have the right to request that we correct any inaccurate personal data we hold about you. You also have the right to have incomplete data completed.
Right to Erasure
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.
Right to Restrict Processing
You have the right to request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You may also request that we transfer this data directly to another controller where technically feasible.
Right to Object
You have the right to object to the processing of your personal data in certain circumstances, including processing based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent
Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing carried out before you withdrew your consent.
Right to Lodge a Complaint
If you believe that we have not handled your personal data properly, you have the right to lodge a complaint with a supervisory authority. For EU residents, this would be the data protection authority in your country of residence.
Data We Collect
We may collect the following categories of personal data:
- Identity data (name, title)
- Contact data (email address, postal address)
- Technical data (IP address, browser type, device information)
- Usage data (information about how you use our website)
- Service data (information about your styling preferences and requirements)
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. The retention period depends on the nature of the data and our legal obligations. When we no longer need your data, we will securely delete or anonymise it.
International Data Transfers
As we are based in Australia, your personal data may be transferred to and processed in Australia, which is outside the EU/EEA. When we transfer data outside the EU/EEA, we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage. These measures include encryption, access controls, and regular security assessments.
Exercising Your Rights
To exercise any of your rights under GDPR, please contact us using the details below. We will respond to your request within one month, though this period may be extended by two further months where necessary, depending on the complexity of the request.
We may ask you to verify your identity before responding to any request. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
Contact Information
For any questions about this GDPR Compliance page or to exercise your rights, please contact:
pseudballo
Suite 412, Fashion House
285 George Street
Sydney NSW 2000
Australia
Email: [email protected]